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Inclusive Leader Behavior In A Virtual Context: A Causal Investigation
Title
Inclusive Leader Behavior In A Virtual Context: A Causal Investigation
Author
Utz, Adrienne
Date Created
2023
Subjects--Topical
Industrial management
Description
Despite the workforce in the United States becoming more diverse, there is still a lack of understanding of how leaders can create an inclusive work environment. Previous research has provided little evidence of which inclusive leadership behavior...
Men and Women Flight Attendants' Perceptions of Customer Interaction Quality
Title
Men and Women Flight Attendants' Perceptions of Customer Interaction Quality
Author
Rafan, Chelsea
Date Created
2023
Subjects--Topical
Sociology
Description
A key component of jobs in the service industry is customer service, where the success of jobs are dependent on the success of the service and interaction. More specifically, flight attendants have been a part of the service industry for a signifi...
The Intersectional Effects of Race, Gender, and Class on Worker Outcomes
Title
The Intersectional Effects of Race, Gender, and Class on Worker Outcomes
Author
Frevert, Tonya
Date Created
2015
Subjects--Topical
Organizational behavior, Social structure, Women's studies
Description
In this dissertation, I investigate how the combined structural locations of workers’ race, gender, and class affect their individual outcomes in their personal domain (health perceptions), their work domain (job satisfaction), and the interface b...